Job: Customer Relationship / Sales Executive – Pune

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Title Customer Relationship / Sales Executive – Pune
Categories Domestic jobs
Salary Rs. 2,50,000/- to Rs. 3,00,000/- pa
Location Pune
Job Information

We are looking for Customer Relationship / Sales Executive for a Luxury Watch Brand in Pune (Male / Female both can apply)

Key Responsibilities synopsis:

  •    Achieving sales and contribution targets.
  •    Participating actively in sales promotion programs – ideas, implementation and monitoring.
  •    Establishing relations with customers through high standards of customer service with a personalized approach.
  •    Updating and brushing own selling skills
  •    Maintaining visual merchandising as per norms.

Detailed Profile Deliverables:

  • Welcome the customer by acknowledging and greeting
  • Probe to determine their needs and wants through need analysis
  • Recommend watches based on individual requirements and occasions
  • Provide advice to customers regarding particular watches or service of watches and explain the features, complications, movements, uses and advantage
  • Answer customers’ queries and concerns
  • Quote prices, discounts as well as introduce company’s loyalty program and its benefits, terms, warranties and delivery
  • Prepare invoice and accept payment
  • Advise customers on utilization and care of watches or other products available in the store
  • Practice exit protocol to see off the customers
  • Assist in visual merchandise and display of merchandise
  • Attend the phone calls as per the laid down standards
  • Always look pleasant and groomed as per the grooming norms of the company
  • Assist in maintaining records at store level and through use of company software called Navision
  • Always be aware of self and team targets and thrive to achieve them
  • Assist new team members in familiarizing them and their performance and practice spirit of camaraderie

Candidate should have extremely good Appearance/Personality and well groomed.

Minimum qualification: Graduate with 1-2 years of experience with any luxury brand.

Experience in watch / Retail industry will be preferred. Strong customer service experience with Computer knowledge & preferred languages would be English, Hindi & Marathi

Qualification: Graduate with 1-2 years of experience with any luxury brand.

Apply Now